Introduction
This policy explains what information CARS collects, how we use it, and the choices you have. It applies to the mobile app and our web portals.
Information We Collect
Account data: your phone number, name, city, and profile photo. Listing data: vehicle details, photos, videos, and price. Activity data: searches, favorites, follows, views, and chat messages. Device data: device model, app version, language, and push notification tokens.
How We Use Your Information
We use your data to operate the marketplace: authenticate you, publish your listings, deliver chats and notifications, personalize your feed, measure performance, prevent fraud, and comply with legal obligations.
Payments
Listing fees and memberships are paid by bank transfer. We store the receipt image you upload and the transfer reference to verify payments; we never see or store your banking passwords or card numbers.
What Other Users See
Your public profile (name, photo, city), your published listings and stories, and your messages to the people you chat with. Your phone number is only revealed when you choose to share it or place it in a listing.
Sharing With Service Providers
We share data with trusted providers that host our infrastructure — cloud database, media storage, live video, and push notifications — strictly to run the service. We never sell your personal data to anyone.
Security
Data is encrypted in transit, access to production systems is restricted, and payment receipts are visible only to our review team. No system is 100% secure, so please also protect your own credentials.
Retention and Deletion
We keep your data while your account is active. When you delete your account, personal data is removed within 30 days, except records we must keep for legal, security, or fraud-prevention reasons.
Your Rights
You can edit your profile at any time, control push notifications from Settings, and request a copy or deletion of your data through the Support Center.
Children
CARS is not directed at anyone under 18. If we learn that a minor has created an account, we will remove it.
Changes to This Policy
We may update this policy as the app evolves. We will notify you of significant changes in the app; the “Last updated” date always reflects the current version.
Contact Us
For any privacy question or request, contact us through the Support Center in the app.